IMPLEMENTATION OF INTERNATIONAL ISO 9001 STANDARD AS AN INSTRUMENT OF MEDICAL SERVICES QUALITY IMPROVEMENT
https://doi.org/10.25207/1608-6228-2018-25-4-97-101
Abstract
In this research are presented the modern approaches to the management improvement in a medical institution for providing high quality medical services. Here are also presented the main stages and results of the international ISO 9001 standard implementation. The purposeful and systematic efforts for maintaining and improving the quality system management processes allow us to use ISO 9001 as a highly effective instrument for the constant improvement of medical care quality.
About the Authors
G. A. PENZHOYAN
State budgetary health care institution"Region Clinic Hospital Nr. 2" of the Ministry of Health of Krasnodar Region
Russian Federation
Krasnykh Partizan str. 6/2, Krasnodar, Russia, 350012
Russian Federation
Krasnykh Partizan str. 6/2, Krasnodar, Russia, 350012
G. Yu. MODEL
State budgetary health care institution"Region Clinic Hospital Nr. 2" of the Ministry of Health of Krasnodar Region
Russian Federation
Krasnykh Partizan str. 6/2, Krasnodar, Russia, 350012
Russian Federation
Krasnykh Partizan str. 6/2, Krasnodar, Russia, 350012
T. I. KOSTENKO
State budgetary health care institution"Region Clinic Hospital Nr. 2" of the Ministry of Health of Krasnodar Region
Russian Federation
Russian Federation
Krasnykh Partizan str. 6/2, Krasnodar, Russia, 350012
tel.: +7(918) 355-22-81
References
1. Михайлова Н.В. Методология обеспечения и управления качеством медицинской помощи в соответствии с международным стандартом ИСО серии 9000. Вестник Росздравнадзора. 2010; 3: 19-27. [Mikhailova N.V. Methodology of providing and managing the quality of medical care in accordance with the international standard ISO 9000 series. Vestnik Roszdravnadzora. 2010; 3: 19-27. (In Russ., English abstract)].
2. ГОСТ Р ИСО 9001-2015 Системы менеджмента качества. Требования. М.: «Стандартинформ»; 2015. 32. [ISO 9001:2015 Quality management systems – Requirements (IDT). Moscow. “Standartinform’’; 2015. 32. (In Russ.)].
Review
For citations:
PENZHOYAN G.A., MODEL G.Yu., KOSTENKO T.I. IMPLEMENTATION OF INTERNATIONAL ISO 9001 STANDARD AS AN INSTRUMENT OF MEDICAL SERVICES QUALITY IMPROVEMENT. Kuban Scientific Medical Bulletin. 2018;25(4):97-101. (In Russ.) https://doi.org/10.25207/1608-6228-2018-25-4-97-101
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